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docs/modules/healthcare/README.md

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+# Healthcare Module Documentation
+
+## Overview
+
+The Healthcare Module provides comprehensive practice management for Malaysian healthcare providers, including patient management, appointment scheduling, medical records, and compliance with Malaysian healthcare regulations.
+
+## Features
+
+### Core Features
+- **Patient Management**: Complete patient profiles with medical history
+- **Appointment Scheduling**: Intelligent scheduling with conflict detection
+- **Medical Records**: Secure electronic health records (EHR)
+- **Billing and Insurance**: Integrated billing with insurance claims
+- **Prescription Management**: Electronic prescribing and medication tracking
+- **Reporting**: Practice analytics and compliance reporting
+
+### Malaysian Healthcare Features
+- **PDPA Compliance**: Personal Data Protection Act 2010 compliance
+- **Malaysian IC Validation**: Integrated Malaysian identity card verification
+- **KKM Integration**: Ministry of Health regulatory compliance
+- **Local Insurance Support**: Integration with Malaysian insurance providers
+- **Cultural Considerations**: Support for Malaysian cultural and religious needs
+
+## Architecture
+
+### Models
+- **Patient**: Patient demographics and medical information
+- **Appointment**: Scheduling and calendar management
+- **MedicalRecord**: Electronic health records
+- **Prescription**: Medication management and tracking
+- **Billing**: Financial management and insurance processing
+
+### Services
+- **PatientService**: Patient data management and privacy
+- **AppointmentService**: Scheduling and calendar optimization
+- **MedicalRecordService**: EHR management and security
+- **PrescriptionService**: Medication safety and tracking
+- **BillingService**: Insurance claims and financial management
+
+### API Endpoints
+- `/api/v1/healthcare/patients/` - Patient management
+- `/api/v1/healthcare/appointments/` - Appointment scheduling
+- `/api/v1/healthcare/medical-records/` - Medical records
+- `/api/v1/healthcare/prescriptions/` - Prescriptions
+- `/api/v1/healthcare/billing/` - Billing and insurance
+
+## Configuration
+
+### Module Settings
+```json
+{
+  "healthcare": {
+    "enable_appointment_reminders": true,
+    "enable_online_booking": true,
+    "enable_medical_records": true,
+    "enable_prescriptions": true,
+    "enable_billing": true,
+    "appointment_settings": {
+      "default_duration": 30,
+      "buffer_time": 15,
+      "max_advance_booking_days": 90
+    },
+    "privacy_settings": {
+      "data_retention_years": 7,
+      "encryption_enabled": true,
+      "access_logging": true
+    }
+  }
+}
+```
+
+### Malaysian Configuration
+```json
+{
+  "malaysian_healthcare": {
+    "pdpa_compliance": true,
+    "kkm_integration": true,
+    "supported_insurance_providers": [
+      "Great Eastern",
+      "Prudential",
+      "AIA",
+      "Allianz",
+      "Etiqa"
+    ],
+    "malaysian_ic_validation": true,
+    "operating_hours": {
+      "timezone": "Asia/Kuala_Lumpur",
+      "public_holidays": true,
+      "prayer_times": true
+    }
+  }
+}
+```
+
+## Getting Started
+
+### 1. Enable Module
+```json
+POST /api/v1/modules/healthcare/enable/
+{
+  "tenant_id": "your_tenant_id",
+  "configuration": {
+    "enable_appointment_reminders": true,
+    "enable_medical_records": true
+  }
+}
+```
+
+### 2. Set Up Patient Records
+```json
+POST /api/v1/healthcare/patients/
+{
+  "first_name": "Ahmad",
+  "last_name": "Ibrahim",
+  "ic_number": "900101-01-1234",
+  "date_of_birth": "1990-01-01",
+  "blood_type": "O+",
+  "allergies": ["penicillin"]
+}
+```
+
+### 3. Configure Appointment Settings
+```json
+POST /api/v1/healthcare/appointments/settings/
+{
+  "working_hours": {
+    "monday": ["09:00-17:00"],
+    "tuesday": ["09:00-17:00"],
+    "wednesday": ["09:00-13:00"],
+    "thursday": ["09:00-17:00"],
+    "friday": ["09:00-17:00"]
+  },
+  "appointment_types": [
+    {
+      "name": "Consultation",
+      "duration": 30,
+      "price": 100.00
+    }
+  ]
+}
+```
+
+## Best Practices
+
+### Patient Management
+1. **Data Privacy**: Strict adherence to PDPA guidelines
+2. **Complete Records**: Maintain comprehensive patient histories
+3. **Regular Updates**: Keep patient information current
+4. **Emergency Contacts**: Ensure emergency contact details are updated
+
+### Appointment Scheduling
+1. **Efficient Scheduling**: Optimize practitioner utilization
+2. **No-Show Prevention**: Implement reminder systems
+3. **Emergency Slots**: Reserve slots for urgent cases
+4. **Cultural Considerations**: Consider prayer times and holidays
+
+### Medical Records
+1. **Security**: Implement robust access controls
+2. **Accuracy**: Ensure medical data is accurate and current
+3. **Backup**: Regular backup of critical medical data
+4. **Compliance**: Follow Malaysian healthcare record regulations
+
+## Integration Capabilities
+
+### Insurance Providers
+- Malaysian insurance company integration
+- Real-time eligibility verification
+- Electronic claims submission
+- Payment processing
+
+### Laboratory Systems
+- Malaysian laboratory integration
+- Result reporting
+- Electronic ordering
+- Test tracking
+
+### Pharmacy Systems
+- Malaysian pharmacy integration
+- Prescription processing
+- Medication inventory
+- Drug interaction checking
+
+## Malaysian Compliance
+
+### PDPA Requirements
+- Patient consent management
+- Data retention policies
+- Access control measures
+- Breach notification procedures
+
+### KKM Regulations
+- Medical practice licensing
+- Healthcare facility standards
+- Professional requirements
+- Inspection preparedness
+
+### Medical Record Standards
+- Malaysian EHR standards
+- Record keeping requirements
+- Documentation standards
+- Privacy protection measures
+
+## Troubleshooting
+
+### Common Issues
+1. **Appointment Conflicts**: Review scheduling algorithms
+2. **Data Sync Issues**: Check integration configurations
+3. **Payment Problems**: Verify insurance provider settings
+4. **Privacy Concerns**: Review access control settings
+
+### Support Resources
+- Healthcare IT support team
+- Compliance officer consultation
+- Technical documentation
+- Training resources
+
+## Updates and Maintenance
+
+### Regular Updates
+- Monthly security patches
+- Quarterly compliance updates
+- Annual regulatory updates
+- Malaysian healthcare law changes
+
+### Backup and Recovery
+- Automated daily backups
+- Off-site data storage
+- Disaster recovery testing
+- Data integrity verification
+
+## Performance Optimization
+
+### Database Optimization
+- Patient data indexing
+- Medical record optimization
+- Query performance tuning
+- Connection pooling
+
+### System Performance
+- Appointment scheduling optimization
+- Medical record retrieval speed
+- Insurance claim processing
+- Report generation efficiency
+
+## Security Considerations
+
+### Data Protection
+- End-to-end encryption
+- Role-based access control
+- Audit logging
+- Data loss prevention
+
+### Healthcare Security
+- HIPAA-inspired security measures
+- Medical data protection
+- Access monitoring
+- Security incident response
+
+## Migration and Data Import
+
+### Patient Data Migration
+- Legacy system data extraction
+- Data validation procedures
+- Privacy compliance verification
+- Post-migration testing
+
+### Medical Record Migration
+- EHR data conversion
+- Clinical data mapping
+- Quality assurance
+- Go-live support
+
+## Malaysian Healthcare Specific Features
+
+### Local Healthcare Integration
+- Malaysian hospital systems
+- Public health programs
+- Disease reporting
+- Vaccination tracking
+
+### Cultural Adaptations
+- Multi-language support
+- Religious considerations
+- Cultural sensitivity
+- Local customs
+
+### Emergency Services
+- Malaysian emergency protocols
+- Hospital referral systems
+- Ambulance service integration
+- Emergency contact management