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docs/user-guides/modules/healthcare.md

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+# Healthcare Module User Guide
+
+## Overview
+
+The Healthcare Module provides comprehensive solutions for Malaysian healthcare providers, including patient management, appointment scheduling, medical records, billing, and compliance with Malaysian healthcare regulations including PDPA and KKM requirements.
+
+### Key Features
+
+- **Patient Management**: Complete patient registration and records
+- **Appointment Scheduling**: Advanced booking and calendar management
+- **Medical Records**: Electronic Health Records (EHR) with Malaysian standards
+- **Billing and Insurance**: Malaysian insurance provider integration
+- **Prescription Management**: Electronic prescribing and medication tracking
+- **Compliance**: PDPA compliance and Malaysian healthcare regulations
+- **Reporting**: Healthcare-specific reports and analytics
+
+## Getting Started
+
+### 1. Module Setup
+
+#### Clinic/Hospital Information
+
+1. Navigate to **Healthcare → Settings → Clinic Information**
+2. Enter facility details:
+   ```markdown
+   Required Information:
+   - Facility Name: Registered clinic/hospital name
+   - KKM Registration: Ministry of Health registration number
+   - License Number: Professional license number
+   - Address: Complete Malaysian address
+   - Contact Information: Phone, email, website
+   - Operating Hours: Clinic operating hours
+   - Emergency Contact: After-hours contact information
+   - Services: Medical services offered
+   ```
+
+#### Healthcare Provider Setup
+
+1. Navigate to **Healthcare → Settings → Healthcare Providers**
+2. Add medical practitioners:
+   ```markdown
+   Practitioner Information:
+   - Full Name: Doctor's full name as per IC
+   - IC Number: Malaysian IC number
+   - Medical License: MMC registration number
+   - Specialization: Medical specialty
+   - Qualifications: Medical qualifications
+   - Contact Information: Professional contact details
+   - Schedule: Available hours
+   - Consultation Fees: Standard consultation rates
+   ```
+
+#### Department Configuration
+
+1. Navigate to **Healthcare → Settings → Departments**
+2. Set up departments:
+   ```markdown
+   Department Structure:
+   - General Practice: Primary care services
+   - Specialist Care: Various medical specialties
+   - Laboratory: Diagnostic services
+   - Pharmacy: Medication dispensing
+   - Radiology: Imaging services
+   - Emergency: Emergency care services
+   - Administration: Administrative services
+   ```
+
+### 2. Service Configuration
+
+#### Medical Services
+
+1. Navigate to **Healthcare → Settings → Services**
+2. Configure medical services:
+   ```markdown
+   Service Categories:
+   - Consultations: General and specialist consultations
+   - Procedures: Medical procedures and treatments
+   - Diagnostics: Laboratory and imaging services
+   - Vaccinations: Immunization services
+   - Health Screening: Preventive care services
+   - Minor Surgery: Outpatient surgical procedures
+   - Follow-up: Post-treatment follow-ups
+   ```
+
+#### Fee Structure
+
+1. Navigate to **Healthcare → Settings → Fee Structure**
+2. Set up consultation fees:
+   ```markdown
+   Fee Configuration:
+   - New Patient: First consultation fee
+   - Follow-up: Subsequent consultation fees
+   - Specialist: Specialist consultation fees
+   - Procedures: Procedure-specific fees
+   - Diagnostics: Laboratory and imaging fees
+   - Vaccinations: Immunization fees
+   - Emergency: Emergency consultation fees
+   ```
+
+## Patient Management
+
+### 1. Patient Registration
+
+#### New Patient Registration
+
+1. Navigate to **Healthcare → Patients → Register New Patient**
+2. Enter patient information:
+   ```markdown
+   Patient Demographics:
+   - Personal Information:
+     • Full Name: Name as per IC
+     • IC Number: Malaysian IC format (YYYYMMDD-XX-XXXX)
+     • Gender: Male/Female
+     • Date of Birth: Date of birth
+     • Age: Auto-calculated from IC
+     • Blood Type: Blood group if known
+     • Marital Status: Single, Married, Divorced, Widowed
+     • Nationality: Malaysian or other
+     • Race: Ethnic background (optional)
+
+   - Contact Information:
+     • Phone Number: Primary contact number
+     • Alternative Phone: Secondary contact
+     • Email Address: Email for communications
+     • Emergency Contact: Emergency contact person
+     • Emergency Phone: Emergency contact number
+
+   - Address:
+     • Street Address: Complete address
+     • City/Town: City or town
+     • State: Malaysian state
+     • Postal Code: Postcode
+     • Country: Malaysia (default)
+
+   - Medical Information:
+     • Allergies: Known allergies
+     • Medical Conditions: Pre-existing conditions
+     • Current Medications: Ongoing medications
+     • Family History: Family medical history
+     • Last Physical: Last general check-up date
+     • Primary Doctor: Regular healthcare provider
+     • Insurance Provider: Health insurance information
+   ```
+
+#### Medical History
+
+1. Navigate to **Healthcare → Patients → Medical History**
+2. Document medical history:
+   ```markdown
+   Medical History Categories:
+   - Past Medical History: Previous illnesses and conditions
+   - Surgical History: Past surgical procedures
+   - Medication History: Current and past medications
+   - Allergy History: Known allergies and reactions
+   - Family History: Family medical conditions
+   - Social History: Lifestyle factors (smoking, alcohol, etc.)
+   - Immunization History: Vaccination records
+   - Obstetric History: For female patients (if applicable)
+   ```
+
+### 2. Patient Records Management
+
+#### Electronic Health Records (EHR)
+
+1. Navigate to **Healthcare → Patients → EHR**
+2. Manage electronic records:
+   ```markdown
+   EHR Components:
+   - Patient Demographics: Basic patient information
+   - Medical History: Comprehensive medical history
+   - Clinical Notes: Doctor consultation notes
+   - Vital Signs: Blood pressure, weight, height, etc.
+   - Laboratory Results: Blood test and diagnostic results
+   - Imaging Results: X-ray, ultrasound, MRI results
+   - Prescriptions: Current and past medications
+   - Immunizations: Vaccination records
+   - Allergies: Allergy information and reactions
+   - Procedures: Medical procedures performed
+   - Referrals: Specialist referral information
+   ```
+
+#### Document Management
+
+1. Navigate to **Healthcare → Patients → Documents**
+2. Manage patient documents:
+   ```markdown
+   Document Types:
+   - Medical Reports: Specialist reports and test results
+   - Imaging Results: X-rays, MRIs, CT scans
+   - Laboratory Reports: Blood test results
+   - Consent Forms: Treatment consent forms
+   - Insurance Documents: Insurance-related documents
+   - ID Documents: Patient identification documents
+   - Discharge Summaries: Hospital discharge summaries
+   - Referral Letters: Specialist referral letters
+   ```
+
+### 3. Patient Privacy and PDPA Compliance
+
+#### Privacy Settings
+
+1. Navigate to **Healthcare → Settings → Privacy**
+2. Configure privacy settings:
+   ```markdown
+   PDPA Compliance Settings:
+   - Data Collection: Patient consent for data collection
+   - Data Usage: How patient data can be used
+   - Data Sharing: With whom data can be shared
+   - Data Retention: How long to keep records
+   - Access Control: Who can access patient data
+   - Audit Trail: Track data access and modifications
+   - Patient Rights: Data access and correction rights
+   ```
+
+#### Consent Management
+
+1. Navigate to **Healthcare → Patients → Consents**
+2. Manage patient consents:
+   ```markdown
+   Consent Types:
+   - Treatment Consent: Consent for medical treatment
+   - Data Processing: Consent for data processing
+   - Research Participation: Consent for research studies
+   - Marketing Communications: Consent for marketing
+   - Third-party Sharing: Consent for data sharing
+   - Emergency Contact: Emergency contact authorization
+   - Insurance Processing: Insurance claim authorization
+   ```
+
+## Appointment Management
+
+### 1. Appointment Scheduling
+
+#### Creating Appointments
+
+1. Navigate to **Healthcare → Appointments → New Appointment**
+2. Schedule appointment:
+   ```markdown
+   Appointment Details:
+   - Patient Information: Select patient
+   - Healthcare Provider: Choose doctor/specialist
+   - Appointment Type: Type of consultation
+   - Date and Time: Preferred date and time
+   - Duration: Appointment length
+   - Reason for Visit: Chief complaint or reason
+   - Department: Relevant department
+   - Location: Clinic/room location
+   - Priority: Appointment priority level
+   - Status: Appointment status (confirmed, pending, etc.)
+   ```
+
+#### Appointment Types
+
+1. Navigate to **Healthcare → Settings → Appointment Types**
+2. Configure appointment types:
+   ```markdown
+   Appointment Categories:
+   - New Patient: First-time consultation
+   - Follow-up: Subsequent consultation
+   - Specialist: Specialist consultation
+   - Emergency: Emergency consultation
+   - Vaccination: Immunization appointment
+   - Health Screening: Preventive care appointment
+   - Minor Procedure: Outpatient procedure
+   - Review: Medical review appointment
+   - Telephone: Phone consultation
+   - Video: Telemedicine consultation
+   ```
+
+### 2. Calendar Management
+
+#### Clinic Calendar
+
+1. Navigate to **Healthcare → Appointments → Calendar**
+2. View and manage appointments:
+   ```markdown
+   Calendar Views:
+   - Daily View: Appointments for selected day
+   - Weekly View: Week overview
+   - Monthly View: Month overview
+   - Resource View: By healthcare provider
+   - Department View: By department
+   - Status View: By appointment status
+   ```
+
+#### Appointment Reminders
+
+1. Navigate to **Healthcare → Settings → Reminders**
+2. Configure reminder settings:
+   ```markdown
+   Reminder Configuration:
+   - SMS Reminders: Text message reminders
+   - Email Reminders: Email notifications
+   - Phone Reminders: Phone call reminders
+   - Reminder Timing: When to send reminders
+   - No-show Alerts: Late arrival notifications
+   - Cancellation Policy: Cancellation rules
+   - Waitlist: Waitlist management
+   ```
+
+### 3. Appointment Analytics
+
+#### Appointment Statistics
+
+1. Navigate to **Healthcare → Reports → Appointments**
+2. View appointment metrics:
+   ```markdown
+   Appointment Metrics:
+   - Total Appointments: Number of appointments
+   - Appointment Types: Breakdown by type
+   - No-show Rate: Missed appointment percentage
+   - Cancellation Rate: Cancelled appointment rate
+   - Wait Times: Patient wait times
+   - Provider Utilization: Doctor availability
+   - Peak Hours: Busy time periods
+   - Seasonal Trends: Appointment patterns
+   ```
+
+## Medical Records Management
+
+### 1. Clinical Documentation
+
+#### Consultation Notes
+
+1. Navigate to **Healthcare → Clinical → Consultation Notes**
+2. Document consultations:
+   ```markdown
+   SOAP Note Format:
+   - Subjective: Patient symptoms and complaints
+   - Objective: Examination findings and vital signs
+   - Assessment: Diagnosis and clinical assessment
+   - Plan: Treatment plan and follow-up
+   ```
+
+#### Progress Notes
+
+1. Navigate to **Healthcare → Clinical → Progress Notes**
+2. Track patient progress:
+   ```markdown
+   Progress Note Components:
+   - Date and Time: Note creation time
+   - Healthcare Provider: Author of note
+   - Patient Status: Current condition
+   - Treatment Response: Response to treatment
+   - Medication Changes: Medication adjustments
+   - New Developments: New symptoms or findings
+   - Plan Changes: Treatment plan modifications
+   ```
+
+### 2. Prescriptions
+
+#### Electronic Prescribing
+
+1. Navigate to **Healthcare → Prescriptions → New Prescription**
+2. Create prescription:
+   ```markdown
+   Prescription Details:
+   - Patient Information: Patient details
+   - Medication Name: Drug name and strength
+   - Dosage: Medication dosage
+   - Frequency: How often to take
+   - Duration: Treatment duration
+   - Quantity: Total quantity prescribed
+   - Instructions: Patient instructions
+   - Refills: Number of refills allowed
+   - Prescriber: Doctor's information
+   - Date: Prescription date
+   - Signature: Digital signature
+   ```
+
+#### Medication Management
+
+1. Navigate to **Healthcare → Prescriptions → Medication List**
+2. Manage patient medications:
+   ```markdown
+   Medication Tracking:
+   - Current Medications: Active prescriptions
+   - Past Medications: Completed treatments
+   - Allergies: Drug allergies and reactions
+   - Interactions: Drug interaction warnings
+   - Adherence: Medication adherence tracking
+   - Refills: Refill status and history
+   ```
+
+### 3. Laboratory and Diagnostics
+
+#### Lab Orders
+
+1. Navigate to **Healthcare → Laboratory → New Order**
+2. Order laboratory tests:
+   ```markdown
+   Lab Test Categories:
+   - Blood Tests: Complete blood count, chemistry panels
+   - Urine Tests: Urinalysis, drug screening
+   - Imaging: X-ray, ultrasound, MRI, CT scans
+   - Specialized Tests: Genetic testing, biopsies
+   - Screening: Health screening packages
+   - Monitoring: Chronic disease monitoring
+   ```
+
+#### Results Management
+
+1. Navigate to **Healthcare → Laboratory → Results**
+2. Manage test results:
+   ```markdown
+   Results Management:
+   - Result Entry: Enter test results
+   - Normal Ranges: Reference ranges
+   - Abnormal Values: Flag abnormal results
+   - Critical Values: Alert for critical results
+   - Trend Analysis: Track changes over time
+   - Patient Notification: Inform patients of results
+   - Doctor Review: Doctor's interpretation
+   ```
+
+## Billing and Insurance
+
+### 1. Fee Management
+
+#### Service Billing
+
+1. Navigate to **Healthcare → Billing → Services**
+2. Manage service fees:
+   ```markdown
+   Billing Categories:
+   - Consultation Fees: Doctor consultation charges
+   - Procedure Fees: Medical procedure charges
+   - Laboratory Fees: Test and diagnostic charges
+   - Medication Fees: Prescription charges
+   - Room Fees: Facility usage charges
+   - Equipment Fees: Medical equipment charges
+   - Other Fees: Miscellaneous charges
+   ```
+
+#### Insurance Integration
+
+1. Navigate to **Healthcare → Billing → Insurance**
+2. Configure insurance providers:
+   ```markdown
+   Malaysian Insurance Providers:
+   - Government Insurance: SOCSO, civil servants
+   - Private Insurance: Great Eastern, AIA, Prudential
+   - Corporate Insurance: Company health plans
+   - Employee Benefits: Employee health schemes
+   - Travel Insurance: Visitor health insurance
+   - Self-pay: Private payment options
+   ```
+
+### 2. Claims Processing
+
+#### Insurance Claims
+
+1. Navigate to **Healthcare → Billing → Claims**
+2. Process insurance claims:
+   ```markdown
+   Claim Processing:
+   - Claim Submission: Submit to insurance
+   - Claim Status: Track claim progress
+   - Reimbursement: Process reimbursements
+   - Rejections: Handle rejected claims
+   - Appeals: Appeal denied claims
+   - Reports: Generate claim reports
+   - Reconciliation: Match payments to claims
+   ```
+
+#### Patient Billing
+
+1. Navigate to **Healthcare → Billing → Patient Billing**
+2. Manage patient accounts:
+   ```markdown
+   Patient Billing:
+   - Invoice Generation: Create patient invoices
+   - Payment Processing: Accept payments
+   - Payment Plans: Set up installment plans
+   - Outstanding Balances: Track unpaid amounts
+   - Statements: Send account statements
+   - Collections: Manage overdue accounts
+   - Discounts: Apply eligible discounts
+   ```
+
+## Malaysian Healthcare Compliance
+
+### 1. KKM Compliance
+
+#### Ministry of Health Requirements
+
+1. Navigate to **Healthcare → Settings → KKM Compliance**
+2. Configure compliance settings:
+   ```markdown
+   KKM Requirements:
+   - Clinic Registration: Valid KKM registration
+   - License Management: Professional licenses
+   - Facility Standards: Clinic facility requirements
+   - Equipment Standards: Medical equipment compliance
+   - Safety Standards: Patient safety protocols
+   - Quality Standards: Healthcare quality metrics
+   - Reporting Requirements: Mandatory reporting
+   - Inspection Records: Facility inspection history
+   ```
+
+#### Malaysian Medical Guidelines
+
+1. Navigate to **Healthcare → Settings → Medical Guidelines**
+2. Set up clinical guidelines:
+   ```markdown
+   Clinical Guidelines:
+   - Treatment Protocols: Standard treatment procedures
+   - Prescription Guidelines: Medication prescribing rules
+   - Referral Guidelines: When to refer specialists
+   - Emergency Protocols: Emergency treatment procedures
+   - Infection Control: Infection prevention protocols
+   - Patient Safety: Safety procedures and protocols
+   - Ethics Guidelines: Medical ethics and conduct
+   ```
+
+### 2. PDPA Compliance
+
+#### Data Protection
+
+1. Navigate to **Healthcare → Settings → PDPA**
+2. Configure data protection:
+   ```markdown
+   PDPA Implementation:
+   - Data Collection: Patient data collection consent
+   - Data Usage: How data is used and processed
+   - Data Security: Security measures for data protection
+   - Access Control: Who can access patient data
+   - Data Retention: How long data is kept
+   - Data Disposal: Secure data deletion procedures
+   - Breach Notification: Data breach procedures
+   - Patient Rights: Data access and correction rights
+   ```
+
+#### Audit Trail
+
+1. Navigate to **Healthcare → Reports → Audit Trail**
+2. Review data access logs:
+   ```markdown
+   Audit Trail Features:
+   - Access Logs: Who accessed patient records
+   - Modification Logs: Changes to patient data
+   - Access Time: When records were accessed
+   - Access Purpose: Reason for access
+   - User Identification: Who made the access
+   - System Changes: System configuration changes
+   - Security Events: Security-related events
+   - Compliance Reports: Compliance monitoring reports
+   ```
+
+## Reporting and Analytics
+
+### 1. Clinical Reports
+
+#### Patient Statistics
+
+1. Navigate to **Healthcare → Reports → Patient Statistics**
+2. View patient metrics:
+   ```markdown
+   Patient Metrics:
+   - Total Patients: Number of registered patients
+   - New Patients: Patient acquisition rate
+   - Active Patients: Regularly visiting patients
+   - Patient Demographics: Age, gender, location
+   - Patient Retention: Return visit rates
+   - No-show Rates: Missed appointment rates
+   - Patient Satisfaction: Satisfaction survey results
+   ```
+
+#### Clinical Outcomes
+
+1. Navigate to **Healthcare → Reports → Clinical Outcomes**
+2. Analyze treatment outcomes:
+   ```markdown
+   Outcome Metrics:
+   - Treatment Success: Treatment effectiveness
+   - Recovery Rates: Patient recovery statistics
+   - Complication Rates: Treatment complications
+   - Readmission Rates: Hospital readmissions
+   - Medication Adherence: Patient compliance
+   - Screening Rates: Preventive care participation
+   - Vaccination Rates: Immunization coverage
+   ```
+
+### 2. Operational Reports
+
+#### Clinic Performance
+
+1. Navigate to **Healthcare → Reports → Clinic Performance**
+2. View clinic metrics:
+   ```markdown
+   Performance Metrics:
+   - Patient Volume: Number of patients seen
+   - Appointment Utilization: Schedule efficiency
+   - Wait Times: Patient waiting times
+   - Provider Productivity: Doctor efficiency
+   - Revenue per Patient: Average revenue
+   - Cost per Visit: Operational costs
+   - Resource Utilization: Staff and facility usage
+   ```
+
+#### Financial Reports
+
+1. Navigate to **Healthcare → Reports → Financial**
+2. Analyze financial performance:
+   ```markdown
+   Financial Metrics:
+   - Revenue: Total clinic revenue
+   - Expenses: Operating expenses
+   - Profit: Net profit/loss
+   - Insurance Revenue: Insurance payments
+   - Patient Payments: Direct patient payments
+   - Bad Debt: Unpaid accounts
+   - Claim Rejections: Denied insurance claims
+   ```
+
+## Mobile Features
+
+### 1. Mobile Patient Access
+
+#### Patient App Features
+
+1. Patients can use the mobile app to:
+   ```markdown
+   Mobile Capabilities:
+   - Appointments: Book and manage appointments
+   - Medical Records: View personal medical records
+   - Prescriptions: View current prescriptions
+   - Test Results: Access laboratory results
+   - Billing: View and pay bills
+   - Notifications: Receive appointment reminders
+   - Communication: Secure messaging with clinic
+   - Health Tracking: Track personal health metrics
+   ```
+
+### 2. Provider Mobile Access
+
+#### Doctor Mobile Features
+
+1. Healthcare providers can use mobile to:
+   ```markdown
+   Provider Mobile Features:
+   - Schedule: View and manage appointments
+   - Patient Records: Access patient information
+   - Prescriptions: Write and manage prescriptions
+   - Test Results: Review laboratory results
+   - Communication: Message patients and staff
+   - On-call: Manage on-call responsibilities
+   - Telemedicine: Conduct virtual consultations
+   - Documentation: Add clinical notes
+   ```
+
+## Telemedicine Features
+
+### 1. Virtual Consultations
+
+#### Setting Up Telemedicine
+
+1. Navigate to **Healthcare → Settings → Telemedicine**
+2. Configure telemedicine:
+   ```markdown
+   Telemedicine Configuration:
+   - Virtual Scheduling: Online appointment booking
+   - Video Conferencing: Video consultation setup
+   - Payment Processing: Online payment integration
+   - Prescriptions: E-prescribing for telemedicine
+   - Documentation: Virtual visit documentation
+   - Technical Support: Patient and provider support
+   - Privacy: Telemedicine privacy measures
+   ```
+
+#### Virtual Visit Process
+
+1. Navigate to **Healthcare → Telemedicine → Virtual Visit**
+2. Conduct virtual consultations:
+   ```markdown
+   Virtual Visit Process:
+   1. Patient books virtual appointment
+   2. Patient receives virtual room link
+   3. Doctor and patient join virtual room
+   4. Conduct video consultation
+   5. Document consultation findings
+   6. Prescribe medications if needed
+   7. Schedule follow-up if required
+   8. Process payment
+   ```
+
+## Troubleshooting
+
+### 1. Common Issues
+
+#### Appointment Scheduling Issues
+
+**Booking Conflicts**
+- Check provider availability
+- Verify room availability
+- Review double bookings
+- Update calendar synchronization
+- Contact technical support
+
+**Reminder Failures**
+- Verify contact information
+- Check notification settings
+- Review SMS/email configuration
+- Test reminder system
+- Update patient preferences
+
+#### Medical Record Issues
+
+**Access Problems**
+- Verify user permissions
+- Check patient consent settings
+- Review system access logs
+- Reset user access if needed
+- Contact system administrator
+
+**Data Sync Issues**
+- Check internet connection
+- Verify cloud synchronization
+- Update mobile applications
+- Clear application cache
+- Reinstall applications
+
+### 2. Technical Issues
+
+**System Performance**
+- Clear browser cache
+- Update applications
+- Check internet speed
+- Verify system status
+- Contact technical support
+
+**Mobile App Issues**
+- Ensure latest version
+- Check device compatibility
+- Restart mobile device
+- Update operating system
+- Reinstall application
+
+## Best Practices
+
+### 1. Patient Care
+
+**Clinical Excellence**
+- Follow clinical guidelines
+- Maintain accurate records
+- Communicate effectively
+- Respect patient privacy
+- Provide compassionate care
+
+**Patient Experience**
+- Minimize wait times
+- Provide clear instructions
+- Maintain clean facilities
+- Train staff effectively
+- Collect patient feedback
+
+### 2. Operational Efficiency
+
+**Clinic Management**
+- Optimize appointment scheduling
+- Maintain adequate supplies
+- Train staff effectively
+- Monitor performance metrics
+- Implement continuous improvement
+
+**Financial Management**
+- Monitor revenue and expenses
+- Optimize billing processes
+- Manage accounts receivable
+- Control operational costs
+- Plan for growth
+
+### 3. Malaysian Healthcare Compliance
+
+**Regulatory Compliance**
+- Stay updated on KKM regulations
+- Maintain proper documentation
+- Conduct regular audits
+- Train staff on compliance
+- Implement quality improvement
+
+**Data Protection**
+- Follow PDPA guidelines
+- Implement security measures
+- Train staff on privacy
+- Conduct regular security reviews
+- Maintain audit trails
+
+## Conclusion
+
+The Healthcare Module provides comprehensive solutions for Malaysian healthcare providers. By following this guide, you can effectively manage your practice, maintain compliance with Malaysian regulations, and provide excellent patient care.
+
+Remember to:
+1. **Stay Compliant**: Keep up with KKM and PDPA requirements
+2. **Use Technology**: Leverage mobile and telemedicine features
+3. **Focus on Quality**: Maintain high clinical standards
+4. **Train Staff**: Ensure staff are properly trained
+5. **Monitor Performance**: Regularly review metrics and reports
+
+For additional support:
+- **Help Center**: Comprehensive knowledge base
+- **Video Tutorials**: Step-by-step training videos
+- **Community Forum**: Connect with other healthcare providers
+- **Technical Support**: healthcare-support@yourplatform.com
+- **Training Resources**: healthcare-training@yourplatform.com
+
+Success with the Healthcare Module comes from understanding Malaysian healthcare requirements, maintaining high clinical standards, and providing excellent patient care while ensuring compliance with all relevant regulations.