multitenetsaas/docs/modules/beauty

Beauty Module Documentation

Overview

The Beauty Module provides comprehensive salon and spa management for Malaysian beauty businesses, including client management, service catalog, appointment scheduling, and compliance with Malaysian beauty industry regulations.

Features

Core Features

• Client Management: Complete client profiles with preferences
• Service Catalog: Comprehensive service and treatment management
• Appointment Scheduling: Intelligent booking with staff optimization
• Staff Management: Therapist profiles and performance tracking
• Product Inventory: Beauty product management and sales
• Loyalty Programs: Client retention and reward systems

Malaysian Beauty Features

• KKM Compliance: Malaysian Ministry of Health beauty regulations
• Halal Certification: JAKIM halal product and service certification
• Cultural Considerations: Gender-specific services and modesty
• Local Beauty Standards: Malaysian beauty preferences and trends
• Privacy Protection: PDPA compliance for client data

Architecture

Models

• Client: Client profiles and preference management
• Service: Service catalog and treatment details
• Appointment: Scheduling and booking management
• Staff: Therapist profiles and certification tracking
• Product: Product inventory and sales management
• Membership: Loyalty programs and membership tiers

Services

• ClientService: Client relationship management
• ServiceService: Service catalog and pricing management
• AppointmentService: Scheduling and booking optimization
• StaffService: Staff management and performance
• ProductService: Product inventory and sales
• MembershipService: Loyalty program management

API Endpoints

• /api/v1/beauty/clients/ - Client management
• /api/v1/beauty/services/ - Service catalog
• /api/v1/beauty/appointments/ - Appointment scheduling
• /api/v1/beauty/staff/ - Staff management
• /api/v1/beauty/products/ - Product management
• /api/v1/beauty/memberships/ - Loyalty programs

Configuration

Module Settings

{
  "beauty": {
    "enable_online_booking": true,
    "enable_loyalty_program": true,
    "enable_product_sales": true,
    "enable_staff_management": true,
    "booking_settings": {
      "advance_booking_days": 30,
      "cancellation_policy_hours": 24,
      "no_show_policy": true
    },
    "loyalty_settings": {
      "points_per_ringgit": 1,
      "redemption_rate": 100,
      "membership_tiers": ["bronze", "silver", "gold", "platinum"]
    }
  }
}

Malaysian Configuration

{
  "malaysian_beauty": {
    "kkm_compliance": true,
    "halal_certification": true,
    "gender_specific_services": true,
    "operating_hours": {
      "timezone": "Asia/Kuala_Lumpur",
      "prayer_times": true,
      "friday_prayer_break": true,
      "public_holidays": true
    },
    "cultural_settings": {
      "female_therapists_for_female_clients": true,
      "modest_attire_policy": true,
      "prayer_room_access": true
    }
  }
}

Getting Started

1. Enable Module

POST /api/v1/modules/beauty/enable/
{
  "tenant_id": "your_tenant_id",
  "configuration": {
    "enable_online_booking": true,
    "enable_loyalty_program": true
  }
}

2. Set Up Services

POST /api/v1/beauty/services/
{
  "name": "Anti-Aging Facial",
  "category": "facial",
  "duration_minutes": 90,
  "price": 350.00,
  "staff_level_required": "senior",
  "kkm_approved": true,
  "halal_certified": true
}

3. Configure Staff

POST /api/v1/beauty/staff/
{
  "first_name": "Nurul",
  "last_name": "Aminah",
  "position": "senior_beauty_therapist",
  "specializations": ["facial", "massage"],
  "certifications": [
    {
      "name": "CIDESCO Diploma",
      "certificate_number": "CID-123456"
    }
  ]
}

Best Practices

Client Management

1. Privacy Protection: Strict adherence to PDPA guidelines
2. Preference Tracking: Detailed client preference records
3. Communication: Regular client engagement and follow-up
4. Retention Strategy: Loyalty program optimization

Service Management

1. Quality Standards: Consistent service delivery
2. Staff Training: Regular skill development
3. Treatment Safety: Safety protocols and hygiene
4. Innovation: Service updates and new treatments

Appointment Management

1. Efficient Scheduling: Optimal staff utilization
2. No-Show Prevention: Reminder systems and policies
3. Flexibility: Accommodating client preferences
4. Resource Planning: Staff and facility optimization

Integration Capabilities

Malaysian Certification Bodies

• JAKIM halal certification
• KKM beauty therapy certification
• CIDESCO international certification
• Malaysian beauty association membership

Product Suppliers

• Malaysian beauty product distributors
• Halal cosmetic suppliers
• Organic product providers
• Professional beauty supply companies

Payment Systems

• Malaysian e-wallets
• Credit card processing
• Online banking integration
• Loyalty point redemption

Malaysian Compliance

KKM Beauty Regulations

• Premise licensing requirements
• Beauty therapist certification
• Treatment safety standards
• Inspection preparedness

Halal Certification

• JAKIM certification process
• Halal product requirements
• Service compliance standards
• Certification renewal tracking

PDPA Compliance

• Client data protection
• Consent management
• Data retention policies
• Privacy breach procedures

Troubleshooting

Common Issues

1. Booking Conflicts: Review scheduling algorithms
2. Staff Availability: Check staff management settings
3. Product Inventory: Verify inventory management
4. Payment Processing: Check payment gateway configuration

Support Resources

• Beauty industry consultants
• Technical support team
• Compliance officers
• Training materials

Updates and Maintenance

Regular Updates

• Monthly security patches
• Quarterly feature updates
• Annual compliance updates
• Malaysian regulation changes

Backup and Recovery

• Automated daily backups
• Client data protection
• Business continuity planning
• Data integrity verification

Performance Optimization

Database Optimization

• Client data indexing
• Appointment scheduling optimization
• Product inventory management
• Loyalty program performance

System Performance

• Online booking speed
• Staff scheduling efficiency
• Product search performance
• Report generation optimization

Security Considerations

Data Protection

• Client privacy protection
• Payment data security
• Access control measures
• Audit logging

Beauty Industry Security

• Treatment safety protocols
• Client confidentiality
• Staff vetting procedures
• Emergency response systems

Migration and Data Import

Client Data Migration

• Client profile conversion
• Treatment history transfer
• Loyalty data migration
• Privacy compliance verification

Product Data Migration

• Product catalog conversion
• Inventory transfer
• Supplier data migration
• Halal certification transfer

Malaysian Beauty Specific Features

Local Market Integration

• Malaysian beauty trends
• Local product preferences
• Cultural beauty standards
• Regional variations

Cultural Adaptations

• Malay beauty preferences
• Chinese beauty standards
• Indian beauty traditions
• Religious considerations

Industry Networking

• Malaysian beauty association
• Local beauty schools
• Industry events and shows
• Professional development