multitenetsaas/docs/modules/beauty/README.md

# Beauty Module Documentation

## Overview

The Beauty Module provides comprehensive salon and spa management for Malaysian beauty businesses, including client management, service catalog, appointment scheduling, and compliance with Malaysian beauty industry regulations.

## Features

### Core Features
- **Client Management**: Complete client profiles with preferences
- **Service Catalog**: Comprehensive service and treatment management
- **Appointment Scheduling**: Intelligent booking with staff optimization
- **Staff Management**: Therapist profiles and performance tracking
- **Product Inventory**: Beauty product management and sales
- **Loyalty Programs**: Client retention and reward systems

### Malaysian Beauty Features
- **KKM Compliance**: Malaysian Ministry of Health beauty regulations
- **Halal Certification**: JAKIM halal product and service certification
- **Cultural Considerations**: Gender-specific services and modesty
- **Local Beauty Standards**: Malaysian beauty preferences and trends
- **Privacy Protection**: PDPA compliance for client data

## Architecture

### Models
- **Client**: Client profiles and preference management
- **Service**: Service catalog and treatment details
- **Appointment**: Scheduling and booking management
- **Staff**: Therapist profiles and certification tracking
- **Product**: Product inventory and sales management
- **Membership**: Loyalty programs and membership tiers

### Services
- **ClientService**: Client relationship management
- **ServiceService**: Service catalog and pricing management
- **AppointmentService**: Scheduling and booking optimization
- **StaffService**: Staff management and performance
- **ProductService**: Product inventory and sales
- **MembershipService**: Loyalty program management

### API Endpoints
- `/api/v1/beauty/clients/` - Client management
- `/api/v1/beauty/services/` - Service catalog
- `/api/v1/beauty/appointments/` - Appointment scheduling
- `/api/v1/beauty/staff/` - Staff management
- `/api/v1/beauty/products/` - Product management
- `/api/v1/beauty/memberships/` - Loyalty programs

## Configuration

### Module Settings
```json
{
  "beauty": {
    "enable_online_booking": true,
    "enable_loyalty_program": true,
    "enable_product_sales": true,
    "enable_staff_management": true,
    "booking_settings": {
      "advance_booking_days": 30,
      "cancellation_policy_hours": 24,
      "no_show_policy": true
    },
    "loyalty_settings": {
      "points_per_ringgit": 1,
      "redemption_rate": 100,
      "membership_tiers": ["bronze", "silver", "gold", "platinum"]
    }
  }
}
```

### Malaysian Configuration
```json
{
  "malaysian_beauty": {
    "kkm_compliance": true,
    "halal_certification": true,
    "gender_specific_services": true,
    "operating_hours": {
      "timezone": "Asia/Kuala_Lumpur",
      "prayer_times": true,
      "friday_prayer_break": true,
      "public_holidays": true
    },
    "cultural_settings": {
      "female_therapists_for_female_clients": true,
      "modest_attire_policy": true,
      "prayer_room_access": true
    }
  }
}
```

## Getting Started

### 1. Enable Module
```json
POST /api/v1/modules/beauty/enable/
{
  "tenant_id": "your_tenant_id",
  "configuration": {
    "enable_online_booking": true,
    "enable_loyalty_program": true
  }
}
```

### 2. Set Up Services
```json
POST /api/v1/beauty/services/
{
  "name": "Anti-Aging Facial",
  "category": "facial",
  "duration_minutes": 90,
  "price": 350.00,
  "staff_level_required": "senior",
  "kkm_approved": true,
  "halal_certified": true
}
```

### 3. Configure Staff
```json
POST /api/v1/beauty/staff/
{
  "first_name": "Nurul",
  "last_name": "Aminah",
  "position": "senior_beauty_therapist",
  "specializations": ["facial", "massage"],
  "certifications": [
    {
      "name": "CIDESCO Diploma",
      "certificate_number": "CID-123456"
    }
  ]
}
```

## Best Practices

### Client Management
1. **Privacy Protection**: Strict adherence to PDPA guidelines
2. **Preference Tracking**: Detailed client preference records
3. **Communication**: Regular client engagement and follow-up
4. **Retention Strategy**: Loyalty program optimization

### Service Management
1. **Quality Standards**: Consistent service delivery
2. **Staff Training**: Regular skill development
3. **Treatment Safety**: Safety protocols and hygiene
4. **Innovation**: Service updates and new treatments

### Appointment Management
1. **Efficient Scheduling**: Optimal staff utilization
2. **No-Show Prevention**: Reminder systems and policies
3. **Flexibility**: Accommodating client preferences
4. **Resource Planning**: Staff and facility optimization

## Integration Capabilities

### Malaysian Certification Bodies
- JAKIM halal certification
- KKM beauty therapy certification
- CIDESCO international certification
- Malaysian beauty association membership

### Product Suppliers
- Malaysian beauty product distributors
- Halal cosmetic suppliers
- Organic product providers
- Professional beauty supply companies

### Payment Systems
- Malaysian e-wallets
- Credit card processing
- Online banking integration
- Loyalty point redemption

## Malaysian Compliance

### KKM Beauty Regulations
- Premise licensing requirements
- Beauty therapist certification
- Treatment safety standards
- Inspection preparedness

### Halal Certification
- JAKIM certification process
- Halal product requirements
- Service compliance standards
- Certification renewal tracking

### PDPA Compliance
- Client data protection
- Consent management
- Data retention policies
- Privacy breach procedures

## Troubleshooting

### Common Issues
1. **Booking Conflicts**: Review scheduling algorithms
2. **Staff Availability**: Check staff management settings
3. **Product Inventory**: Verify inventory management
4. **Payment Processing**: Check payment gateway configuration

### Support Resources
- Beauty industry consultants
- Technical support team
- Compliance officers
- Training materials

## Updates and Maintenance

### Regular Updates
- Monthly security patches
- Quarterly feature updates
- Annual compliance updates
- Malaysian regulation changes

### Backup and Recovery
- Automated daily backups
- Client data protection
- Business continuity planning
- Data integrity verification

## Performance Optimization

### Database Optimization
- Client data indexing
- Appointment scheduling optimization
- Product inventory management
- Loyalty program performance

### System Performance
- Online booking speed
- Staff scheduling efficiency
- Product search performance
- Report generation optimization

## Security Considerations

### Data Protection
- Client privacy protection
- Payment data security
- Access control measures
- Audit logging

### Beauty Industry Security
- Treatment safety protocols
- Client confidentiality
- Staff vetting procedures
- Emergency response systems

## Migration and Data Import

### Client Data Migration
- Client profile conversion
- Treatment history transfer
- Loyalty data migration
- Privacy compliance verification

### Product Data Migration
- Product catalog conversion
- Inventory transfer
- Supplier data migration
- Halal certification transfer

## Malaysian Beauty Specific Features

### Local Market Integration
- Malaysian beauty trends
- Local product preferences
- Cultural beauty standards
- Regional variations

### Cultural Adaptations
- Malay beauty preferences
- Chinese beauty standards
- Indian beauty traditions
- Religious considerations

### Industry Networking
- Malaysian beauty association
- Local beauty schools
- Industry events and shows
- Professional development